Navigating Technostress: An In-Depth Analysis of Determinants and Consequences

Abstract

The widespread adoption of information and communication technologies necessitates continuous interaction with these tools for individuals to optimize their job performance. This dynamic catalyzes both organizational and individual transformations. Users striving to adapt to these changes through devices such as televisions, mobile phones, and computers often encounter a phenomenon known as "technostress." Technostress, a syndrome arising from the intensive utilization of information and communication technologies, is increasingly the focus of scholarly research. Despite the existence of numerous studies on this topic within the technostress literature, comprehensive reviews remain limited. This study aims to provide a comprehensive examination of the definition of technostress, the technostress model, and the sources of both work-related and non-work-related along with its associated consequences. To fulfill the objectives of the study, a systematic search was conducted using the Database Access and Statistics System (VETİS). Through the delineation of a general profile of the technostress field, this study aims to enhance the existing literature and make a substantial contribution to the body of research.